Refund and Return Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a full return, your item must be unused and in the same condition that you received it. Please pack with bubble wrap, newspaper, etc., to protect items from being returned damaged and to ensure your full refund.
There are certain situations where only partial refunds are granted (if applicable)
of 50%.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
To return your product, you should mail your product to:
Watson Bathroom Accessories
42739 Pinehurst Dr.,
Clinton Twp. MI 48036, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using trackable shipping service or purchasing shipping insurance.
We are not responsible for lost items during shipping. Please contact the shipping company and provide the tracking number.
Refunds (if applicable)
Once your return is received and inspected, and there is no damage a full refund will be provided immediately. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at michele_watson@comcast.net.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
NOTE: Personal Information is purged/deleted periodically. Your information is NOT kept on this platform.
Return and Refund Policy
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
Return Eligibility & Packing Requirements
**Packing Instruction:** Please pack your return securely with bubble wrap, newspaper, or similar protective materials. This protects items from being damaged during return shipping and ensures your full refund.
Refunds & Damage Disclosures
**Full Refunds:** Once your return is received and inspected, and there is no damage, a full refund will be provided immediately. A credit will automatically be applied to your credit card or original method of payment.
**Partial Refunds (50% Fee):** A partial refund of 50% is granted for any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error (such as items broken during return transit due to poor packaging).
**Items Arriving Broken:** If your item arrives broken or damaged *to you* upon initial delivery, please contact us immediately so we can arrange a full refund or send a new replacement.
**Sale Items:** Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
Shipping Your Return To return your product, please mail it to: Watson Bathroom Accessories 42739 Pinehurst Dr. Clinton Twp. MI 48036, United States
**Shipping Costs:** You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
**Tracking & Insurance:** If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost by the carrier during shipping. Please contact the shipping company directly with your tracking number.
